Delivery

Standard Delivery
We usually allow a week to process your order but it will often arrive much sooner.

If your order is over £50 standard delivery is free, if fast track (order before 11am) is required £5.00 delivery will be charged.

Service	Area	Delivery Time	Weight of parcel	Cost (Sterling)
Royal Mail Tracked	Any address with a UK postcode	A week, but usually less	up to 5kg	£3.00
Royal Mail Tracked order over £50.00	Any address with a UK postcode	A week, but usually less	up to 5kg	FREE
Next Day Fast Track	Most addresses with a UK postcode See below for exceptions	Next day before 1pm (if ordered before 11am)	up to 1kg	£5.00 extra

If you require an Overseas delivery service please contact us for more information.

Delivery costs will be added to your order at the checkout.

If you have any further queries please email i nfo@artifactually.com or call us at the office on 01372842290

Returns

We hope that you will be completely satisfied with your order.

However, if you do need to return goods please do so within 14 days of receipt with a covering letter, quoting your order number, and we will be happy to refund the original card that you paid with.
PLEASE WRAP THE ITEMS VERY CAREFULLY IN THE ORIGINAL PACKAGING as we can only give refunds for goods returned in a resaleable condition.
When returning goods please obtain a proof of posting or send via special delivery.
We cannot accept liability for returned goods lost or damaged in transit.
Please notify us within 7 days of any problems or damages.

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Delivery